Add external calling and the value of Verizon VoIP to Microsoft Teams while giving companies the flexibility to provide
different calling functionality to individual users.
What is it?
Verizon Calling with Microsoft Teams adds a fully managed and dedicated session
border controller (SBC) to Microsoft Teams Phone. It allows for connectivity to Verizon IP
Trunking (VoIP), existing phone systems, call centers, or other complex calling equipment,
enabling enterprises to maintain the functionality of existing systems while giving full
collaboration services to those users that need it.
This product lets organizations simply communicate outside the organization globally
to anyone, even important E911 calls. And Verizon’s management portal enables quicker
and easier administration and management. You can either fully outsource ongoing
management of your phone system to Verizon or manage in-house.
Benefits for users
Benefits for mobile users
Simplify users daily workflow with the unified communications capabilities tailored to meet their needs
Eliminate the need for users to switch between apps for holding meetings and making voice calls
Enable calling outside your organization through Microsoft Teams from your desktop
Simplify the user’s experience by enabling users to hold meetings and make voice calls within the same app
Give users the ability to search call history and records within a single app
Benefits for administrators
Integrate existing phone or call center systems to keep special features while improving the overall calling experience
Migrate users from legacy systems at your own pace through a user friendly portal
Simplify the management of phone numbers (both mobile and wireline) using the Teams admin interface
Minimize the need for complex Microsoft Powershell scripting
Provides a dedicated and redundant session border controller (SBC) for custom integrations of legacy phone systems, call centers, survivable telephony, etc. completely managed in the Verizon cloud
Enable a fully functioning voice service with Teams that includes external calling and dynamic E911
Benefits for the business
User-fy your communications environment: Select the solution that best fits the needs of each worker instead of forcing a “one size fits all”
Avoid paying for functionality that you don’t need
Reduce complexity and enable employees to be more productive by consolidating meeting and calling experiences into a single app
Provide a better customer experience by making your employees more accessible to meet the needs of your customers
Increase flexibility—this service can be mixed and matched with Teams Phone Mobile and Verizon VoIP for Microsoft Teams